FAQ

Lightspeed Solar Ltd offers a range of solar energy equipment and solutions, including solar panels, solar inverters, mounting hardware, energy storage systems, monitoring tools, and off-grid solar charging for 12V, 24V or 48V systems. Our Solar PV Panels are available in various sizes and power outputs, catering to residential, commercial, industrial, and off-grid applications. The solar inverters we provide are highly efficient and designed to maximize energy production. Additionally, we offer energy storage solutions such as batteries to store excess energy generated by solar systems for use during periods of low sunlight. Our PV Roof Mounting hardware ensures secure and reliable installation of solar panels. We also offer monitoring tools that allow our customers to track energy production and consumption, providing valuable insights to optimize their solar energy systems. Check out our Shop and view all products.

At Lightspeed Solar, we are committed to providing personalized solar solutions to meet your unique energy needs. Whether you are looking to install solar panels for your home, business, or agricultural property, we are here to help. You can start by contacting us through our CONTACT page at the top of our website. We provide online chat during working hours, or a call back request service. Simply put in your information, and a knowledgeable and friendly staff member will work with you to understand your energy requirements, assess your property, and provide tailored advice and recommendations for the best solar solution. We also offer bespoke solar solutions, custom-designed to fit your specific energy goals, aesthetic preferences, and budget. Our team will guide you through the entire process, from initial consultation to installation and maintenance, ensuring that you receive the most efficient and cost-effective solar system for your needs.

We offer several convenient payment options to suit your needs. We accept major credit cards, such as Visa, MasterCard, and American Express, as well as electronic bank transfers. PayPal is accepted for small orders if there is no other choice, but due to their very high commission, we prefer not to offer this on all products or services. If you have any specific questions or concerns about payment, our knowledgeable team is here to assist you every step of the way.

Yes!

Yes we do! Lightspeed Solar is proud to support all of the workers in the NHS, social care and armed forces. Please send us a direct message/email with a photo of your Blue Light card details before you place an order, and then we will be able to apply a discount before you make payment.

All delivery options are shown on every product page by clicking 'Shipping Cost & Info'. A more accurate cost of shipping is provided in the Shopping Cart drop down menu during the checkout process. Prices are based on shipping weight of the goods in your shopping basket. STANDARD delivery (3 - 5 working days): FREE shipping across UK mainland on orders over £750 £15 - £24 for parcel courier items ~ up to 20kg £57.60 - £78 for single panel orders and small pallets ~ 22kg-75kg £96 - £162 for oversized pallets ~ 75kg and above All based on total shipping weight of shopping basket, calculated at Checkout. LightSPEED delivery (1 - 3 working days): Between £90 - £252 (based on shipping weight of shopping basket), calculated at Checkout. Our standard delivery includes shipping with a typical delivery time of 3-5 business days to all UK mainland addresses. For those who need their equipment sooner, we also offer LightSPEED shipping for an additional fee, so you can receive the items within 1-3 working days. We work with trusted shipping partners to ensure your equipment arrives safely and securely. If you have specific delivery requirements, feel free to reach out to our customer service team, and we will do our best to accommodate your needs. A lot more information can be found here: https://www.lightspeedsolar.co.uk/shipping-returns

We use a few different courier methods to ship our products. Usually our parcel couriers, such as DPD, will have tracking information that we will send to you by text message or email, once the products have been shipped. Pallet couriers on the pallet network will not always provide tracking, so instead we ask them to give you a call before your delivery, to make sure that you are at home/site and ready to receive the goods at your delivery address.

Yes and no! It entirely depends on the products you would like to purchase. Please email your request to info@lightspeedsolar.co.uk, which must include: - Product(s) - Quantity - Full delivery address, country and zip code - Contact name - Contact phone number - Contact email address